AI Data Extraction
The paperwork reads itself. You check what matters
Unleash the power of AI to reduce repetitive tasks dramatically, with confidence and control
No more wading through thousands of emails, documents or post
No manual re-keying. No reformatting. Volume understands the source, extracts what matters, and routes it where it needs to go. Whether it's a form, a contract, or an unstructured email chain, the right data ends up in the right place — ready to use.
What you can do
Pull structured data from documents, spreadsheets, emails, and PDFs — automatically
Take the reading, interpreting and rekeying out of your operation. Scans, images and PDFs are read with OCR and AI models chosen for the job, with every value checked for confidence
Reads what you need
PDFs, scans and photos, Word documents, emails with their attachments (even inside zip files), plain text, and audio or video, transcribed with timestamps.
Knows what it is reading
Picks the right template and data to extract by understanding the file name, format and file content, and processing via AI if necessary, so a redress letter and an invoice are each read and processed differently by what they contain.
The right model for each document
Extraction models are configured through Integrations, so each document type can use the approach that reads it best. We help you test accuracy before you go live, and you can bring your own AI account.
Every value shows its working
Each field comes back with a confidence score, a note on how it was found, and the page and line it came from, highlighted on the document for whoever checks it.
Review only what needs it
Workflows set the required accuracy level by field and / or by average. Documents that clear it go straight through; the rest wait in a review queue to be approved, corrected or rejected, and the results linked against the right record.
How it works
Three steps from document to record
1
Bring documents in
Email attachments, scanned post, portal uploads and files from other systems arrive in one place, matched to whoever sent them.
2
Set the templates and fields
Rules and AI pick the template for each document type, and you choose the fields to extract and the confidence each one needs.
3
Check only the doubtful ones
Documents that clear the bar go straight through. The rest wait for a person to approve or correct, then the values reach the record.
What makes it different
Not every document needs AI. Structured files such as spreadsheets, CSV files and statements are read by import profiles using rules, because that's faster, cheaper and gives the same result every time. OCR and AI are used where the data is locked in a page, such as scans, images and PDFs.
Stronger together
Works With
Explore further
See AI Data Extraction on your kind of work
Bring a process you wish worked better. We will show you how it would be modelled, automated and reported on in Volume, with your objects and your language
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