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Solutions

Proven solutions, shaped around your business

Start from what already works. Blueprints are ready-made configurations for common business problems

Blueprints

Pre-built business logic, wired up and ready to adapt

A Blueprint is a portable configuration: objects, fields, relationships, workflows, forms, reports, dashboards and triage types. Deploy one and Volume becomes a claims platform, an insurance back office, a practice management system or a collections engine.

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Provisioned as a whole

A new customer gets their own databases, the baseline configuration imported, and their domain switched on last, only once the configuration has passed verification.

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Everything is portable

Every artefact is portable, so a process proven for one customer ships to the next.

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Start from what works

Onboarding, AI data extraction, payment reconciliation, compliance, document submission and quality assurance, ready to adapt.

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Isolated by design

Each customer’s data lives in its own database. Configuration is shared knowledge. Data never is.

Customer Onboarding

Customer Onboarding Blueprint diagram

Bring new and existing customers on board through a journey you design, with forms, portals, third-party checks, documents and signatures linked into one recorded process.

Client Portal

Client Portal Blueprint flow diagram

A secure, branded portal that keeps customers engaged while you work with them, asking them to sign, upload and update their details, with every action saved to their record.

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Inbound Triage

Inbound Triage Blueprint flow diagram

Post, email and exceptions land in one prioritised inbox. Volume suggests what each item is, gathers the evidence and finds the record, so your team can decide and move on.

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Form Completion

Form Completion Blueprint flow diagram

Volume finds every field in the PDFs lenders, insurers, banks and courts send you, fills it from your records, adds signatures and files the finished form for checking.

Bank Details Collection

Bank Details Collection Blueprint flow diagram

Customers connect their account through Open Banking or upload a statement. Volume checks the account name matches your record, then stores the details securely, ready for payment.

Document Generate & Send

Document Generate & Send Blueprint flow diagram

Generate letters, agreements, statements and packs from your own templates, filled from the record and sent to the right people, one at a time or thousands at once.

Document Extract and Load

Document Extract and Load Blueprint flow diagram

Spreadsheets and statements are read by rules. Scans, images and PDFs are read with OCR and AI, and every value is checked for confidence before it's loaded.

Payment Reconciliation

Payment Reconciliation Blueprint flow diagram

Reconcile payments across lenders, providers, brokers and clients, whatever format their statements arrive in. Volume matches every transaction, pays each party and reports on the result.

Commission Reconciliation

Commission Reconciliation Blueprint flow diagram

Volume reads provider statements, cross-references every policy, calculates commission and sends broker statements in seconds rather than days, with a live view of every result.

Case Studies

Volume, running at scale

How customers use the platform to transform their operations

Onboarding 100,000 claimants in six months

A UK law firm working with a large litigation funder needed one automated onboarding journey for high-volume car finance claims, with real-time checks from multiple sources.

Read the Case Study
Alawco logo

One platform in place of a costly Salesforce stack

Alawco needed a scalable, cost-effective platform for high-volume legal casework, customer engagement and financial processes, without expensive bolt-ons.

Read the Case Study

Provider payments reconciled to deal level, automatically

Tuto Money manages a network of 75 financial service brokers. Around 6,500 statement lines a week are now ingested, reconciled and turned into broker commissions without manual work.

Read the Case Study
Munster Holdings logo

Evidence to settlement for German gambling actions

Munster Holdings, a leader in litigation financing, runs gambling actions throughout Germany for thousands of claimants, with evidence processed in German or English, live reporting for every stakeholder and bilingual settlement agreements on one platform.

Read the Case Study

Industries

Volume isn’t built for one industry. It takes the shape of yours

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Claims

Claims Management & Group Litigation

High-volume consumer claims run with funders and law firms, from intake to settlement.

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Networks

Mortgage & Insurance Networks

Broker onboarding, compliance oversight and commission payments managed across every lender and adviser in your network.

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Funding

Litigation Funding

Facility agreements, tranches and drawdowns reconciled against the cases they fund.

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Insurance

Insurance

Policies, renewals and claims handled end to end, with adjusters, suppliers and reserves on the same records.

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Legal

Law Firms

Matters, clients and documents carried from intake and conflict checks through to billing and completion.

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Due Diligence

KYC, AML & Due Diligence

Identity assurance, AML screening and address history for regulated onboarding.

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Collections

Consumer Credit Redress & Collections

Credit agreements, payment histories and collection campaigns with timelines and opt-outs.

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Local Government

Councils & Public Services

Service requests, benefit claims and resident casework handled from first contact to resolution, with every decision on record.