Privacy Policy
Volume Technology Limited Last updated: 26 February 2026
1. Who We Are
Volume Technology Limited (“we”, “us”, “our”) is a company registered in England and Wales.
- Registered name: Volume Technology Limited
- Registered address: Salisbury House, Station Road, Cambridge, Cambridgeshire, CB1 2LA
- Company registration number: 15219294
- ICO registration number: ZB626187
- Contact email: legal@volumetechnology.co.uk
We are the data controller for personal data collected through this website.
2. What Data We Collect
Contact form submissions: When you complete a contact form on our website, we collect your name, email address, and any information you choose to include in your message.
Analytics data: We use Google Analytics to collect anonymised information about how visitors use our website. This includes pages visited, time spent on site, browser type, device type, and approximate geographic location (country/city level). This data does not directly identify you.
3. How We Use Your Data
We use the data we collect to:
- Respond to your enquiries submitted via our contact forms
- Understand how our website is being used and improve its content and performance
- Comply with our legal obligations
4. Legal Basis for Processing
We process your personal data under the following legal bases under UK GDPR:
- Legitimate interests – for analytics data, to improve our website and services
- Consent – where you have opted in to cookies via our cookie banner
- Contract – where processing is necessary to respond to your enquiry or take steps prior to entering a contract
5. How Long We Keep Your Data
- Contact form enquiries: We retain these for up to 2 years from the date of your last contact, unless a longer period is required by law.
- Analytics data: Retained in Google Analytics in accordance with our configured data retention settings (default 14 months).
6. Sharing Your Data
We do not sell your personal data. We may share your data with:
- Google LLC – as our analytics provider (Google Analytics). Data may be transferred outside the UK; Google relies on Standard Contractual Clauses for such transfers.
- Legal or regulatory authorities – where required by law or to protect our legal rights.
We will never share your data with third parties for their own marketing purposes.
7. International Transfers
Where we transfer your data outside the UK (for example, to Google’s servers), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner’s Office.
8. Your Rights
Under UK GDPR, you have the right to:
- Access – request a copy of the personal data we hold about you
- Rectification – ask us to correct inaccurate data
- Erasure – ask us to delete your data in certain circumstances
- Restriction – ask us to restrict processing of your data
- Objection – object to processing based on legitimate interests
- Data portability – receive your data in a structured, machine-readable format
- Withdraw consent – at any time where processing is based on consent
To exercise any of these rights, please contact us at legal@volumetechnology.co.uk. We will respond within one calendar month.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
12. Contact Us
For any questions about this Privacy Policy or how we handle your data:
Email: legal@volumetechnology.co.uk Post: Volume Technology Limited, Salisbury House, Station Road, Cambridge, Cambridgeshire, CB1 2LA